Translivery will leverage its 35 years’ experience working with over 300 companies in 4 continents to find the right partners for its customers based on their needs and specifications. With an industry specific RFP and a rigorous evaluation process, our company will search for and manage the right partner for your organization.
We create great partnerships by utilizing proven, tested methods and strategies. We get maximum results from minimal resources by using leading, cutting-edge technology and innovative marketing concepts. We will deploy a broad range of strategies, targeting a variety of prospect operators that meet our criteria. Our programs have been tested extensively in industry platforms, and its success has been proven and thoroughly documented.
Contact Us Schedule ConsultationTranslivery is a Six Sigma company and will utilize its processes to create the framework for future courses of action, as well as to guarantee service deliverability.
Six Sigma is designed to help organizations focus on process improvement, reduce lapses in services, increase customer satisfaction, and add more dollars to the bottom line. Six Sigma is a business process that allows companies to improve their bottom line drastically by designing and monitoring everyday business activities in ways that minimize waste and resources, while simultaneously including customer satisfaction.
Six Sigma guides companies to make fewer mistakes in everything they do, from taking reservations to sending invoices, and eliminating lapses of quality at the earliest possible occurrences. Unlike quality control programs that focus on detecting and correcting mistakes, Six Sigma provides specific methods to re-create the process so that defects and errors are avoided from the beginning.
Contact Us Schedule ConsultationAgreements are negotiated in good faith, and price guarantees are a fundamental element in the decision process. However, despite good intentions, there are uncontrollable external factors that could affect a rate guarantee. Labor laws, a significant increase in fuel, insurance or regulatory cost increases could jeopardize the ability of the supplier to maintain the service levels agreed. The best way to support cost reduction is to negotiate a mutually beneficial agreement that allows the customer to be effective in delivering services but also efficient.
Contact Us Schedule ConsultationA supplier that tells you that they have a proper safety without explaining the processes that allow them to make such a claim is just like everyone else. They must show you why they can make such a claim. The supplier can demonstrate that they manage risk by implementing processes and procedures such as: Driver Fatigue Management Processes, Monthly Safety Meetings, Weekly Vehicle Inspections, and/or Speed Tracking Devices. Other tools are cameras to make sure that the drivers are not texting, policies that all drivers are required to take drug tests and background checks. These steps will create less resistance during the transition process. Translivery’s selection processes have safeguards in place to verify all such claims made.
Contact Us Schedule ConsultationContinuity of service is to understand each customer’s requirements, needs, and specifications, but also to have quality control and fail safe measures to deal with adverse situations. You must create, implement, manage, and control policies, procedures, practices, and systems to guarantee business continuity. The vendor should have clear policies, rules, and supporting mechanisms to ensure consistency during each customer interaction, from the initial reservation request until the final payment. It is also important to have a system that documents performance and customer satisfaction. Translivery requires monthly Key Performance Indicators and service incident reports to define, measure, analyze, improve, and control service quality from its suppliers.
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